Returns and Refunds

Can I return it if there’s nothing wrong with it?

Absolutely! We offer a 14 day returns guarantee on all items, you just need to send it back, in its original packaging and in a re-sellable condition and we'll refund you in full, as soon as we've received your item. Naturally, none of this affects your consumer rights.

Can I return an item if there's something wrong with it?

First, we recommend you contact our customer services team to see if we can solve your issue and save you the trouble of returning your item. Then, if you’re still having problems, just return the item and we'll cover your return postage cost. If the item is faulty, you’ll get the choice of a replacement or refund.